Shipping policy

Thank you for shopping with us! We are committed to providing fast and reliable shipping. Please review our shipping policy below:

1.Order Processing Time
All orders will be processed and shipped within 1-2 business days.
Order processing time does not include weekends or holidays. During holiday periods, there may be slight delays.

2.Shipping Methods and Fees
Standard Shipping: Typically arrives within 3-7 business days, with fees based on order weight and delivery location. Free standard shipping on orders over $50.
Expedited Shipping: Typically arrives within 2-3 business days, with fees calculated based on the destination and weight. Expedited shipping fees will be displayed during checkout.
Next Day Delivery: Available for specific areas, typically arriving within 1 business day, with fees shown at checkout.

3.Shipping Areas
We currently offer shipping within the United States, including all 50 states and U.S. territories (such as Hawaii and Alaska).
For military addresses (APO/FPO), we ship via USPS, and there may be slight delays.

4.Free Shipping
We offer free standard shipping on all orders over $50 within the U.S.

5.Order Tracking
Once your order has shipped, we will send you an email with a tracking number so you can track the status of your order.
If you do not receive tracking information or encounter any issues with tracking, please reach out to us for assistance.

6.Shipping Delays
We strive to ensure your order arrives on time, but please note that shipping may be delayed due to unforeseen factors such as weather or holidays.
If your order has not arrived within the expected delivery time, please contact us, and we will assist in locating your package.

7.International Shipping
We currently do not offer international shipping. We are working on expanding to international delivery in the future, and updates will be provided as available.

8.Customer Responsibility
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
If your package is damaged upon arrival, please contact us within 24 hours for assistance.

9.Damaged or Lost Packages
If your package is damaged during shipping, please contact us within 7 days of receipt with photos of the damaged items, and we will help process a return or exchange.
If your package is lost or stolen, you will need to file a report with the shipping carrier, and we will assist you with the claim process.